U.K. Mainland parcels with a value under Â£40 will be sent via MY HERMES Courier, fully tracked, 3 – 5 days delivery. Items with a higher value than Â£40 will be sent via U.K. MAIL fully tracked, 24 to 48 hours delivery.
Buyer will receive a tracking link via email direct from the courier. If insurance is required to cover full value of parcel please ask for costing, we will always help.
All goods will be shipped by regular mail via a courier company for overseas destinations. This service takes about 10 days for most overseas destinations.
All items are tracked but not insured to full value unless requested. After I deliver the goods to the post office or collection via courier it becomes the buyers responsibility if they have not asked for insurance, tracking numbers will be forwarded via e-mail
Damaged goods or goods that don’t live up to our rating/description can be returned for a full refund at our discretion as long as you let us know immediately why you want to return the item. Postage is not refunded. The photo’s form part of the description so look carefully. I will always try and give the right description. If we can’t come to an agreement like price reduction or exchange etc we’ll take the tool back for a full refund of the initial purchase price.
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